General NY Kids Club Policies

  • We are a shoeless facility. All adults must wear socks in the facility or use the provided disposable shoe coverings.
  • Infant siblings may be brought to adult participation classes in a baby carrier. Older siblings who are not in a baby carrier will not be allowed into class.
  • A limited number of strollers are permitted in the facility for our infant and baby classes only. These must be stored in the stroller parking area. For independent programs, please leave strollers outside during drop-off.
  • No food, drinks, or gum are permitted in the gym or classroom areas.
  • We are a NUT FREE facility. Please refrain from bringing lunches, snacks, or consuming foods containing nuts while on-premises.
  • All parents, caregivers, and children are expected to conduct themselves in ways that do not threaten the safety or well-being of other parents, caregivers, and children.
  • NY Kids Club is not responsible for any items lost or stolen on the premises of the location.
  • Children enrolled in independent participation classes or preschool must be picked up promptly. The fee for late pick-up is $25 for every 15 minutes that the authorized pick-up person is late. This amount will be charged to the credit card on file. The maximum charge will be $300.
  • A 3% booking fee is applicable to all tuition payments and is waived for payments made by cash, check and/or ACH for all programs.
  • The NY Kids Club Wellness Policy, which states that children showing any signs of illness including but not limited to a runny nose, cough, vomiting/diarrhea or fever may not participate in programs at NY Kids Club. NY Kids Club reserves the right to deny a sick child participation in classes or open play sessions. If a child has a fever of 100°F or higher, they may not return until the fever has been gone for 24 hours without the use of fever-reducing medication.

Refund & Cancellation Policies

Fall/Spring Classes

Students are entitled to a full refund, less a $50 cancellation fee and the cost of classes that have taken place, prior to the end of the third week of the semester. Should you choose to take a NY Kids Club credit, the cancellation fee will be waived. No refunds or credits will be given after the third week of the semester. Refund requests must be submitted in writing and must include the child’s name, the adult’s name, the details of the program being canceled, and the reason for the cancellation.

Fall/Spring Mini-Semester Classes

Students are entitled to a full refund, less a $50 cancellation fee and the cost of classes that have taken place, prior to the end of the first week of the semester. Should you choose to take a NY Kids Club credit, the cancellation fee will be waived. No refunds or credits will be given after the first week of the semester. Refund requests must be submitted in writing and must include the child’s name, the adult’s name, the details of the program being canceled, and the reason for the cancellation.

Summer Classes

Students are entitled to a full refund, less a $50 cancellation fee and the cost of classes that have taken place, prior to the end of the second week of the semester. Should you choose to take a NY Kids Club credit, the cancellation fee will be waived. No refunds or credits will be given after the third week of the semester. Refund requests must be submitted in writing and must include the child’s name, the adult’s name, the details of the program being canceled, and the reason for the cancellation.

Full Year Preschool Programs

Full year preschool programs can be either paid in full, in 3 installments, or in monthly installments. A 3% booking fee is applicable to all tuition payments and is waived for payments made by cash, check and/or ACH.

When paying in 3 installments, the first installment is due prior to February 5th, 2024 for the forthcoming school year. The second installment is due on February 5th, 2024, and the third is due on May 5th, 2024. A 3% convenience fee is added to all payment plans. 

When paying in monthly installments, 1/3 tuition is due at the time of registration. The remaining monthly installments will be charged on the 28th of each month beginning September 28, 2024, and ending May 28, 2025. A 3% convenience fee is added to all payment plans. 

A late payment charge of 2% of any overdue balance will be assessed on accounts that are 30 days or more in arrears. If an account is 60 days or more delinquent, the NY Kids Club, at its option, may advise parents that their child or children will not be permitted to attend classes until the tuition is paid. Further, NY Kids Club retains the right to collect the full unpaid tuition balance even if the child is not attending classes or is dismissed due to non-payment of tuition.

All payments are non-refundable and non-transferable to other programs or families

Fall Semester Only Preschool Programs

Semester-based programs are to be paid in full prior to beginning the program. All payments are non-refundable and non-transferable to other programs or families.

Winter/Spring Semester Only Preschool Programs

Semester-based programs are to be paid in full prior to beginning the program. All payments are non-refundable and non-transferable to other programs or families.

Preschool Early Drop Off

Preschool Early Drop Off is non-refundable. You may switch to early drop off on another day/time; the switch must be done by 4pm the day prior to your scheduled early drop off day. You may also take a NY Kids Club credit.

Afternoon Club

Full Year Afternoon Club Program
Afternoon Club may be paid in full, or via monthly installments. If choosing to pay in installments, first and last month’s payment is due at the time of registration and serves as a non-refundable deposit. The remaining monthly payments will be charged on the 28th of each month, starting in September. Any changes in account information or termination of recurring payment authorization must be submitted in writing at least 30 days prior to the next billing date. 

Refund requests must be submitted in writing and must include the child’s name, the adult’s name, the name of the program being canceled, and the reason for the cancellation. Families are eligible for refunds sans the pro-rated cost of any classes and a $100 cancellation fee per day of program registration.

One Semester Afternoon Club Program
Semester-based programs are to be paid in full prior to beginning the program. Refund requests must be submitted in writing and must include the child’s name, the adult’s name, the name of the program being canceled, and the reason for the cancellation. Families are eligible for refunds sans the pro-rated cost of any classes and a $100 cancellation fee per day of program registration.

Summer Camp

Students are entitled to a full refund, less a $25 cancellation fee per day, up to 30 days prior to the day(s) being canceled. Should you choose to take a NY Kids Club credit, the cancellation fee will be waived. No credits or refunds will be processed past this point. Refund requests must be submitted in writing and must include the child’s name, the adult’s name, the details of the program being canceled, and the reason for the cancellation.

School Break Camps (Winter, Mid-Winter, Spring, & School Breaks)

Students are entitled to a full refund, less a $25 cancellation fee per day, up to 30 days prior to the day(s) being canceled. Should you choose to take a NY Kids Club credit, the cancellation fee will be waived. No credits or refunds will be processed past this point. Refund requests must be submitted in writing and must include the child’s name, the adult’s name, the details of the program being canceled, and the reason for the cancellation. 

Camp Early Drop Off

Camp Early Drop Off is non-refundable. You may switch to early drop off on another day/time; the switch must be done by 4pm the day prior to your scheduled early drop off day. You may also take a NY Kids Club credit.

Birthday Parties

Deposits
Birthday party deposits are non-refundable nor transferable to other programs or families. The balance of a party canceled less than 24 hours prior to the start of the party is also non refundable nor transferable to other programs or families. Partial refunds for guest list changes will not be given once the party balance is charged.

Play Packs

Play Packs are non-refundable. They are valid for one year from purchase date and may be transferred to or used for friends and/or family.

Special Paid Events

Special Paid Events – PJ Parties, Weekend Camps, Seasonal Events, Workshops, etc
Event registration for PJ Parties, Weekend Camp, Seasonal Events, and Parenting Workshops is non-refundable. You may switch to an event on another day/time or to a different type of event. You may also take a NY Kids Club credit.

Summer Drop-In Packs and Classes

Summer Drop-In Packs and Classes are non-refundable. You may switch to a drop-in class on another day/time. You may also take a NY Kids Club credit. Drop-In Packs expire at the end of the Summer Semester.

Trial Classes

Trial classes are non-refundable. You may switch to a trial class on another day/time; the switch must be done no later than 24 hours prior to the class start time.

New families are offered 1 free trial class per child to get to know our team and program.

Applicable to new families only 1 time per child per lifetimecurrent families who are already or previously enrolled in a NYKC class or program are not eligible for trial classes outside of Free Trial Week

NY Kids Club Credit

NY Kids Club credit is non-refundable and non-transferable, unless the refund period for the program from which you un-enrolled has not yet ended. In this case a refund will be given based on the restrictions of the refund policy for the program. All store credit will expire 2 years or less from the issued date.

Make-Up Policies

Classes

We allow unlimited make-up classes per session. Make-up classes must be scheduled in advance with the front desk for any age-appropriate class and are limited to the current semester. No make-ups are allowed during the first week of the semester for all classes. No make-ups are allowed during the last week (two weeks in some cases) of the semester for all independent participation classes.

Afternoon Club

We allow two make-up Afternoon Club days per semester regardless of the amount of registered days in the program. Make-up classes must be scheduled in advance with the front desk and are limited to the current semester. No make-ups are allowed during the first or last week of the semester.

Preschool

There are no make-ups allotted for Preschool Prep, 2s, 3s, and 4s preschool programs.

Camp

Make-ups for camp may be available based on space availability. In order to be eligible for a camp make-up you MUST cancel your scheduled camp day no later than 8:00 am on the day of the session. Should you choose not to attend your scheduled camp day and fail to call us by 8am, you will forfeit the payment for your camp day and a make-up will not be given.

Privacy Policy

What information do we collect?

We collect information from you when you register on our site or place an order. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To process transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails: The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

We do not use cookies.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect our or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

California Online Privacy Protection Act Compliance

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent. As part of the California Online Privacy Protection Act, all users of our site may make any changes to their information at any time by logging into their account and clicking “Edit Info”.

Children's Online Privacy Protection Act Compliance

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Your Consent

By using our site, you consent to our website’s privacy policy.

Changes to our Privacy Policy

If we decide to change our privacy policy, we will update the Privacy Policy modification date below.
This policy was last modified on 12/10/2012

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below.

nykidsclub.com
601 Amsterdam Ave, New York, NY 10024